Progressive Insurance — Company Profile
What it is: the second-largest private-passenger auto insurer in the United States, sold both direct and through independent agents. The Progressive Corporation was founded on March 10, 1937, in Cleveland, Ohio, by attorneys Jack Green and Joseph M. Lewis, and is headquartered in Mayfield Village, Ohio. It is a publicly traded stock company (NYSE: PGR), owned by shareholders rather than policyholders.
Verdict: Legit Our rating: Not yet rated — the evidence check is published (see the legit check); numeric scoring with visible inputs is in progress, and we do not publish a number without them.
Progressive is a real, licensed insurer — the #2 U.S. auto writer by premiums written (NAIC 2024) with a below-average complaint index and a Superior financial-strength rating. The practical question is fit: it sells direct and through independent agents, so the same coverage can be quoted and serviced through two different channels. Full verdict evidence: Is Progressive legit?
The evidence
- Identity & scale: founded March 10, 1937 (as Progressive Mutual Insurance Company, Cleveland, Ohio); headquartered in Mayfield Village, Ohio; NYSE-listed (PGR); sells direct (online, phone, app) and through independent agents and brokers.
- Market position: second-largest U.S. private-passenger auto insurer — $60.1B in direct premiums written and 16.7% market share in NAIC’s 2024 data (via the Insurance Information Institute).
- Complaint pattern: NAIC complaint index for auto insurance of 0.71 — below the 1.00 benchmark, meaning fewer complaints than expected for a company of its size (compiled by CarInsurance.com, August 2026).
- Financial strength: AM Best affirmed an A+ (Superior) Financial Strength Rating for The Progressive Corporation group in May 2026. Ratings can change — check AM Best for the current rating before relying on it.
- Pricing: prices are individualised. Its documented programs cut both ways: Snapshot (usage-based) can lower or raise your price based on measured driving, and Name Your Price lets you shop by budget and see what coverage that budget buys. The quote that matters is at your limits, on your record.
Where to check next
There are no live quote offers for Progressive on this site yet, so the honest next step is comparison, not a checkout button:
| Alternative | Best for | See |
|---|---|---|
| All major insurers, side by side | Comparing sales models and fit | Best auto insurance comparison |
| Your own overpay estimate | Deciding whether to switch at all | Take the 60-second quiz |
| Arizona drivers | State minimums and Arizona averages | Cheap car insurance in Arizona |
Reader reviews
No verified reviews yet. This profile is new, and we will not dress it up with placeholder praise. When reviews arrive, each one is moderated by a human, labelled verified only when we can verify the reviewer, and published whether it is positive or negative.
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Progressive questions
Is Progressive a mutual or a stock company?
Progressive is a publicly traded stock company (The Progressive Corporation, NYSE: PGR) — owned by shareholders, not by policyholders.
How do I buy Progressive insurance?
Two ways: direct (online, by phone, or in the app) or through a local independent agent or broker. Progressive reports its business in “Agency” and “Direct” channels, and the experience — and sometimes the price — differs by channel, so it is worth knowing which one a quote came from.
Why does this profile say “Not yet rated”?
We publish a numeric score only with the inputs behind it visible on the page. This company’s evidence check (on our Is It Legit page) is complete; its full numeric scoring is in progress, so the honest label is “Not yet rated” rather than an invented number.
Is this your business?
Progressive representatives can claim this profile to respond to reviews and correct factual errors. Claiming is free; it never changes a verdict, a score, or a review. How claiming works
Sources (checked October 2026): Progressive founding and founders (Wikipedia; Case Western Reserve University, Encyclopedia of Cleveland History); headquarters and sales channels (Progressive investor relations releases). NAIC 2024 market share via Insurance Information Institute (NAIC data via S&P Global Market Intelligence). NAIC complaint index 0.71 compiled by CarInsurance.com (Aug 2026). AM Best press release affirming A+ (Superior) FSR (May 1, 2026).